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Customer not able to log in on website

Home Support Free Theme: Access Shop Customer not able to log in on website

This topic contains 7 replies, has 3 voices, and was last updated by AccessShopThemes Support AccessShopThemes Support 2 years ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #4194
    #4195

    Halloaw
    Participant

    Also, I’ve managed to get a DOUBLE Home button on my navigation. Thereby It displays the category next to the 2 home buttons. I remember adjusting this somwhere in the code, but I can’t find it anymore!

    Can someone point me to the file where there is the home button?

    #4196

    Halloaw
    Participant

    I’ve thankfully found the way to adjust the home button

    #4197

    Hi There,

    Can you please send us your site details we’ll surely find a solution for you.
    It is working on our demo site. So there must be something within the site.
    Send your credentials for backend and ftp too via email @ support@accessshopthemes.com

    Thanks!

    #4198

    Halloaw
    Participant

    Thank you for the response.

    I’ve send my information to the email in the response.
    Thereby, I am currently struggling with translating my shop. Where do I need to paste a .csv file ?

    Thanks in afance!

    #4199

    Hi There,

    Your registration issue is fixed.
    For translating check this post:
    http://accessshopthemes.com/support/topic/implementing-different-locales-languages/

    Thanks!

    #4200

    Emad
    Participant

    The customers can’t open their account dashboard.

    #4201

    You have set to confirm the account so you first need to confirm your account then only you can open dashboard.
    we checked and tried logging in with : our email and successfully logged in.
    you can check the account with name Developer Admin.

    Thanks!

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