The orders placed successfully are shown in admin panel but are not shown at the customer’s end. Any leads into what might have gone wrong. Read in some of the forums that the issue might be due history.phtml not being pointed to correctly for the installed theme.
Please guide me if the above might have caused an issue, if so where can this be altered to reflect the orders.
It is still not quite understandable.
When a customer logs in and places the order, the order is not seen on customers account dashboard?
Is it this what you mean?
Please some images with issue would be better idea to understand and help you.
Then complete that order from backend. And see what happens.
Those orders pages are not all loaded by theme those are built in functionalities, we just have changed the design only.
if you send us details for backend may be we can check something.
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